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If you need help please read our FAQs page as your answers should be answered there. I’m sorry we may not be able to answer any emails that are already answered on that page. If you have questions not answered on that page, email us and we’ll respond within 48 hours. We will update our FAQs page with your answers on there. Sorry due to overwhelming response, we’ll not be able to respond to any questions that have been already answered there.